Customer reviews of MK BEST CAR DEALS LTD

By Ruth K on 24 October 2023 | Purchase not verified

I’m really pleased with my experience, I don’t normally write reviews but I always read them and Kas, the gentleman who helped me, deserves it. I got an excellent deal, I’m very happy with my car, the quality and the price, everything worked out very well. Kas is great, really helpful and trustworthy. I won’t need to purchase again for a long time but he would be my first call next time I need a car! If you’re reading this, definitely give him a call, you’ll find what you need!

Reply from MK BEST CAR DEALS LTD on 02/11/23

Hi Glad to hear that you liked our service and many thanks for taking the time out to leave us a review, i look forward to working again with you soon Kind Regards Kas MK BEST CAR DEALS LTD

By Omer M on 24 October 2023 | Purchase not verified

If you want to buy a car, this place is the best in the area. Very honest seller, loyal and reliable. A place definitely worth recommending.

Reply from MK BEST CAR DEALS LTD on 02/11/23

Hi Omar Glad to hear you liked our service! i look forward to working with you again soon. Kind Regards Kas MK BEST CAR DEALS LTD

By Anonymous on 23 October 2023 | Purchase not verified

I had hoped to avoid writing this before the matter was fully resolved, however I was reluctant to wait in the hope this review may stop you purchasing a car through MK best car deals.They advertise their cars under £2500 as spares or repair, however if you speak to them they say the cars are mechanically fine and they do this purely to protect themselves from any come back. When you purchase a car they’ll also bully you and insist you sign a disclaimer with words to that effect and can become rude if you refuse - which I suggest you do. I purchased a car through them in July 2023 which was advertised at £1650, I was told on the phone the car was mechanically perfect and had a full service history. After the 1.5 hour drive to view the car the service history was missing several services and was overdue a service by circa 5k miles. When I explained this to them they basically tried to fabricate their own service interval for cars not the one recommended by the manufacturer in an attempt to advertise them as full service history. We took the car for a test drive and the salesman became rude and obstructive when we attempted to take it further than about 1 mile. The price was negotiated based on the car being falsely advertised and requiring a service, however, I foolishly went along with the purchase at a price of £1400 - please note for this price I do not expect a perfect car, just one that actually works and is sold as advertised. We got less than 5 miles away when we stopped to fuel the car and the engine management light (EML) illuminated. A further 10 miles down the road and the car entered limp mode on the dual carriageway and put us in a dangerous position. I informed Mk cars that evening of the issues but was ignored.I took the car to an independent VW specialist who plugged it in to their diagnostic equipment and informed me the EML had be reset before we purchased the vehicle and the garage would of be 100% aware of this fault. They informed me it takes 3 ignition cycles for it to light up, hence why it done it after fuelling. They had the car for several hours and diagnosed it as requiring a new injector wiring loom and a new turbo (due to a faulty waste gate actuator). This was quoted at £1100 to repair (obviously not feasible).I contacted MK cars and again was again ignored. MK cars may well respond to this review full of fictitious information. However you have to ask yourself, I have nothing to gain by writing this review or lies, yet they have a lot to gain by writing a false response.Regardless of the price of the car, or however polite they may be on the phone at that initial contact. I implore you to avoid these at all costs. I am £1400 out of pocket.

Reply from MK BEST CAR DEALS LTD on 05/12/23

Good afternoon, I understand you have posted a review without our ongoing situation being resolved, and therefore I urge you to contact me at qais.ceaser@yahoo.co.uk to resolve this. To clarify, you purchased a Vehicle in accordance with our terms and conditions, and were fully aware of the category of Vehicle you were purchasing. We only advertise our vehicles with full service history if its in line with the recommended manufactures intervals , and I cannot recall advising you the Vehicle was “perfect”. We do not fabricate any information and we are not rude, as evidence by our other numerous positive reviews. As previously advised, please get in contact so that we may reach a resolution suitable for all involved.

By Anonymous on 21 July 2023 | Purchase not verified

Bought a lovely from Mk best car deals ltd, Kas and rest of the staff were really helpful the vehicle is as described. The whole experience has been a person one. I would definitely recommend mkbest car deals to anyone looking for a good, reliable, second hand car.

By Cambria E on 10 March 2023 | Purchase not verified

Absolutely wonderful used car purchase experience! I don't think I'm alone in being terrified to buy an older used car. The horror stories of Facebook marketplace and shady people. So I tried to stick with a dealer that had great reviews and MK did not disappoint! Kizer was so lovely and answered my far too many questions. I wasn't able to make it up to view the car so he kindly did a video tour with me. He agreed to let me to pay for a new MOT and put down a deposit as well as helped me set up shipping. The shipper was going to be delayed by a week so he kindly worked out driving it themselves down to me. Kizer was kind even days after and answered questions I had after the car was dropped off and helped me work out a few things. Please consider purchasing from them it's definitely worth the lack of stress in your car search. Especially if you're buying sight unseen!

Reply from MK BEST CAR DEALS LTD on 10/03/23

Cambria!thank you for letting us know that we have earned your 5 star rating, we look forward to working with you again soon, many thanks, kas, mk best car deals ltd

By Alex K on 10 September 2022 | Purchase not verified

I was looking for a specific model for my wife, and after seeing 5 or 6 other car trades, MK Best Car Deals was such a pleasant experience! Kas was very open about the car condition and extremely helpful, as I had many questions (I don't buy used cars that often). My wife is very happy with her new ride now, thanks Kas.

By Anonymous on 10 September 2022 | Purchase not verified

Great dealership got bmw from him that had had cable issuess at back of trunk, owner did shoulder repair cost and has paid of to fix it, the car is in mind condition, legit dealership sells cars with perfect conditions. I dont regret getting car from him and also trusting him with warranty he gives. I reccomend mk best car deals ltd to others who want decent car with decent dealership

By Beckie W on 29 July 2022 | Purchase not verified

Got a Ford focus from mk best car deals and it was a very straightforward process. The guys delivered the car to a different location on the day and also put in fuel at my request. Would definitely recommend them and would certainly use them again. All the guys were so helpful.

By Anonymous on 04 December 2021 | Purchase not verified

Recently bought a Mondeo from Kas at MK Best Car Deals and very pleased. I would recommend this dealership based on my experience.

By Anonymous on 03 September 2021 | Purchase not verified

Just brought a car from Kas, so pleased with it. He corrected a few things that needed to be done to the car very quickly and to high standards. Highly recommend. Thanks again Audi q3

Reply from MK BEST CAR DEALS LTD on 11/09/21

Hi Charlie Many thanks for taking the time out to let us know that we have earned your 5 star rating , i wish you all the best and hope to see you again soon for your next car :) Kind Regards Kas Mk Best Car Deals ltd