Customer reviews of MK BEST CAR DEALS LTD

By Craig H on 22 January 2025 | Purchase not verified

These guys were super helpful when buying an Audi from them. Always contactable and extremely polite. Car was exactly as described, no surprises.

By Anonymous on 02 November 2024 | Purchase not verified

The staff are excellent , very friendly in fact very help full , there was no pressure in any way. The car is excellent my Mrs will be well pleased as it is her birthday present. All of the cars are well presented ,and this was a pleasurable experience , Thankyou.

Reply from MK BEST CAR DEALS LTD on 23/11/24

Thank you for your wonderful review! We're delighted to hear that you had a pressure-free and enjoyable experience with us. It's great to know the car will be a special birthday present for your Mrs—what a thoughtful gift! We’re sure she’ll love it. If you ever need anything in the future, don’t hesitate to reach out. Wishing you both all the best and many happy journeys ahead! Kas Mk best car deals ltd

By Nicolae N on 17 October 2024 | Purchase not verified

The car was in great condition and the staff was even greater

Reply from MK BEST CAR DEALS LTD on 23/11/24

Thank you for your kind words! We're thrilled to hear you’re happy with the car and our team’s service. Making sure our customers have a great experience is always our top priority. If you ever need anything, feel free to reach out. Enjoy your new car and safe travels! Kas Mk best car deals ltd

By Amanda O on 30 September 2024 | Purchase not verified

Very good deal, car was as described, great customer service. Strongly recommend

Reply from MK BEST CAR DEALS LTD on 23/11/24

Thank you for your feedback! We're thrilled to hear you’re happy with the deal and our customer service. It’s great to know the car met your expectations. We appreciate your recommendation and look forward to helping you again in the future. Safe driving! Kas Mk best car deals ltd

By Anonymous on 28 June 2024 | Purchase not verified

We perched a car from this place and it was not till we got home we noticed sill damage and the front bumper had been replaced and painted the wrong colour and it didn’t fit properly.i rang him and said that we were not happy with the car and can we return it and cancel he said that he would take the car back no problem.after a few days we got a call from the lender to say that we dumped the car and he will not take it back.I wouldn’t trust him and would never buy a car from him again.had to wait nearly two weeks to get the holding deposit back and still not got the log book avoided this dealer

Reply from MK BEST CAR DEALS LTD on 14/08/24

Dear Anonymous Thank you for your review and we are sorry that you were not happy with the service you received from our dealership. We are aware of who you are and whilst we encourage all our customers to leave a review we believe that the review should be truthful and reflect the full audit of events to enable future customers to be able to make an informed decision. Prior to purchasing the vehicle you attended our dealership with your wife and daughter and spent a considerable amount of time inspecting the vehicle. Thankfully our dealership is fitted with CCTV and we have it on record of your inspection of the vehicle. Upon deciding that you were happy with the vehicle you elected to purchase the vehicle with the assistance of finance. Following purchase you contacted us to advise that the vehicles sill was damaged and the bumper was a different colour. As part of our usual customer service we immediately investigated your complaint and noted that we had made you aware of the dent in the sill at the point of sale and it was recorded down in writing on your pre-delivery inspection report as part of the handover process. In relation to the bumper we explained that very often on older cars you get a slight colour discrepancy between the bumper and the vehicle panels and the reason for this is the bumper is plastic and the vehicle panels are metal. As such they fade slightly differently over time but given you inspected the vehicle pre-sale we believe such a minor issue would have been evident during your inspection. Being unhappy with the outcome of your complaint, you then complained to the finance company and we provided to them a copy of our complaints procedure and outcome as well as a copy of the CCTV to show that the amount of time you spent inspecting the car and that you were aware of the condition of the vehicle. We understand that following their investigation they arrived at the same outcome as ourselves and they declined your complaint. You have then decided to leave us a negative review. We are sorry that you are unhappy with the service you received and hope you find a vehicle that is suitable to your needs. Yours sincerely Kas Mk Best Car Deals Ltd

By Ken S on 27 November 2023 | Purchase not verified

Excellent, friendly service. Car was presented in lovely condition. On test drive, one of the door locks was not working but was fixed promptly before I collected the car. I have now had the car for 1 month and had no problems. Would definitely buy from this dealer again.

Reply from MK BEST CAR DEALS LTD on 01/12/23

Hi Ken, Glad to know that you like your new c class, I look forward to working again with you soon, Kas Mk Best Car Deals Ltd

By Iram A on 06 November 2023 | Purchase not verified

Very professional, fully knowledgeable and give great advice! 100 percent recommend.

Reply from MK BEST CAR DEALS LTD on 01/12/23

Hi Iram It was a pleasure doing business with you and I look forward to working again with you soon Kas Mk Best Car Deals Ltd

By Anonymous on 06 November 2023 | Purchase not verified

Great service and great value - MK Best Car Deals exceeded my expectations. It was pleasure to buy from them. I am very pleased with my car and would return there to buy another. I have recommended them to others and will do so again. Thanks!

Reply from MK BEST CAR DEALS LTD on 01/12/23

Hi , many thanks for your five star rating, pleased to know that you like the Mini and many thanks for recommending us, I look forward to working again with you soon. Kas Mk Best Car Deals Ltd

By Armghan Y on 06 November 2023 | Purchase not verified

Bought a van. No issues. Good customer service and helped us for finance options

Reply from MK BEST CAR DEALS LTD on 01/12/23

Yasin! Many thanks for the positive feed back ,looking forward to working again with you soon. Kas Mk Best Car Deals Ltd

By Anonymous on 06 November 2023 | Purchase not verified

Bought a care recently and all I can say what a Fantastic customer service, staff are were very helpful and pleasant. I would highly recommend them. Thank you.